Refund & Cancellation Policy

Last updated: September 18, 2026

This policy applies to subscriptions to Simpli Shop Pro, Simpli Fleet Pro, and Simpli Trades Pro, sold by Simpli Software LLC.

In short: try any product free first, pay month to month, and cancel whenever you like — you keep access through the end of the month you've paid for, and there are no cancellation fees.

1. Free trials

Every product starts with a free trial, and no credit card is required to begin. You're only charged if you choose to subscribe.

2. Billing

Subscriptions are billed monthly, in advance, through Stripe, at the price shown when you subscribe. Any applicable sales tax is calculated and shown at checkout. Your subscription renews automatically each month until you cancel.

3. How to cancel

You can cancel at any time:

from the billing section of your account settings in the product, or
by emailing us at contact@simplisoftwarepro.com from the email address on your account.

Cancellation takes effect at the end of your current billing period. You keep full access until then, and you won't be charged again. There are no cancellation fees or long-term contracts.

4. Refunds

Because every product can be tried free before you pay, monthly subscription fees are non-refundable, including for partial months after you cancel, except where required by law.

If you believe you were charged in error — for example, a duplicate charge, or a charge after you had already cancelled — contact us at contact@simplisoftwarepro.com and we'll review it and correct any billing error.

5. Your data after cancellation

If you'd like a copy of your data, contact us before your access ends and we'll provide it. After cancellation, data is retained and then deleted as described in our Privacy Policy.

6. Contact

Questions about billing, cancellation, or refunds: contact@simplisoftwarepro.com